COVID

MailNinja lost a chunk of its revenue overnight when COVID hit.

Campaign work dried up.

So I did what most founders avoid…

I productised everything in sight.

→ Turned my services into flat-fee packages
→ Swapped bespoke for standardised
→ Moved from client chaos to controlled systems

Within months, I launched training, coaching, and eventually… GrowthKit.

And here’s what I realised:

🚫 Productising doesn’t mean less value
✅ It means more clarity for your buyer
🔥 It means building once and selling 100x

Most agency owners stay stuck because they won’t let go of their custom service mindset.

I was one of them.

But once I made the shift, I scaled fast — and finally got my time back.

Inside GrowthKit, I show you how to do this too.

There’s an entire course called The ‘SCALE’ Setup Plan that walks you through the exact steps I used.

If you’re tired of repeating yourself, quoting custom work, or relying on feast-and-famine sales cycles…

It’s time to productise.

Took me 15 years to figure it out.

Don’t wait that long.

© GrowthKit, Doug Dennison and MailNinja 2005-2025 – All Rights Reserved

MailNinja ® is a registered trademark

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